Telehealth

Security and Privacy Tips

Find a private and quiet place for your telehealth session
Use a personal computer or mobile device that is not connected to your workplace or public setting, as these may be unsecured or public networks
Make sure your computer or mobile device is current with security updates
Use strong, unique passwords and change your password regularly
Turn on the lock screen function to prevent anyone from getting access to your health information that may be stored on your computer or mobile device
Delete health or other sensitive information from your computer or mobile device when you no longer need it to reduce the risk someone will see this information
Use two-step authentication (e.g., an authentication app to send a number to your email or phone) to protect your privacy
Use encryption which makes your information unreadable by anyone who does not have the right key or password
Avoid using public Wi-Fi networks and any USB ports at public charging stations
If you’re suspicious of a link or have any doubts about a link, contact your therapist right away to ask if the link she has sent is valid
For more information, visit www.telehealth.hhs.gov